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FREQUENTLY ASKED QUESTIONS
HOW SOON WILL I GET MY PRODUCTS?
All order received before 12pm on Friday will be shipped on the following Monday
Orders are shipped every Monday. Postal services are not available on holidays so please allow an additional 1-2 days for postage when a holiday is on a Monday.
ARE WALK-INS ACCEPTED?
Yes, walk-ins are welcome; however, clients with appointments receive priority service, SCHEDULE APPOINTMENT
WHAT IS YOUR RETURN POLICY?
Since all items are made in small batches from 100% Natural Product, all sales are final. Visit the online store !
ARE EPIDERMASTERS™ PRODUCTS ALL NATURAL?
Currently, all of our EM brand beauty & wellness products are natural. If we add a product that isn’t 100% natural, there will be information available on the specific product page.
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